TEL Education | Home

Welcome to TEL Support

Your one-stop hub for student assistance and course resources.

New to TEL Education? Explore our quick-start guides and tailored resources—whether it’s troubleshooting, course details, or academic support.
Students
Observers/Admin
TEL Faculty

Still undecided? All demo courses include current “Syllabus” information to help you decide if a course fits your program.

Feel free to reach out to Support@tel-education.org to learn more.

    TEL Knowledge Base

    This Knowledge Base holds general inquiries and information relating to policies, technical issues, and processes. If you have questions regarding course content or assignments, we recommend contacting your instructor for further clarification.

    Important Reminders

    • Instructor information can be found in the “Meet Your Instructor” tab on the Home page of your course.
    • Instructors typically reply within 48 hours.
    • Please keep in mind this may be longer over holidays and weekends.
    • Feel free to use the Canvas Inbox for contacting your instructor and asking questions regarding assignments and other course content.

      • Popular Articles

      • Student Code of Conduct

        Student Code of Conduct The Student Code of Conduct represents the standard of behavior required from all students. By choosing to participate in these courses, it is expected that students abide by the conduct standards. If it is determined that a ...

      • What is the policy on using AI technology in my TEL Education courses?

        What is AI Content Creation? AI, or Artificial Intelligence, uses Machine Learning skills to generate written content. Machine Learning has already been implemented in many tools students have access to on a daily basis. Predictive-text writing in ...

      • Academic Integrity Policy - Cheating

        Academic Integrity Policy Cheating TEL students are expected to refrain from acts of cheating. Examples of cheating include but are not limited to the following: Accessing or attempting to access unauthorized course material Providing or attempting ...

      • Academic Integrity Policy - Plagiarism

        Academic Integrity Policy Plagiarism TEL students are expected to produce original work and refrain from acts of plagiarism. Examples of plagiarism include but are not limited to the following: Copying someone else’s work word-for-word Copying your ...

      • Academic Integrity Policy - Appropriate Use of Technology

        Academic Integrity Policy Appropriate Use of Technology TEL students are expected to use technology appropriately. Examples of the misuse of technology include, but are not limited to the following: Bypassing or attempting to bypass proctoring ...