Recent Articles
Troubleshooting Blocked Course Resources, Videos, Google Drive Links, and Honorlock Access
Some students may experience issues accessing course resources, YouTube videos, Google Drive links, shared documents, or Honorlock. These issues are often caused by browser settings, school-issued device restrictions, school-managed Google accounts, ...
About Honorlock BrowserGuard for Canvas Exams
Honorlock BrowserGuard is part of the Canvas exam virtual proctoring process. BrowserGuard helps maintain a secure testing environment by limiting access to unapproved websites, browser actions, tools, and outside resources during a proctored exam. ...
About Student Feedback - End of the Course Survey
Students are encouraged to share feedback about their course experience by completing the End of Course Survey in Canvas. This survey gives students an opportunity to provide feedback on course content, instructor engagement, learning resources, and ...
Troubleshooting Browser Issues and Help Loading Course Content in Canvas
If a page in Canvas is not loading correctly, appears out of place, or a video will not play as expected, a few basic browser checks can often resolve the issue. This article covers common steps students can take before contacting Support. Important: ...
TEL Education’s Instructional Services Team
The TEL Instructional Services Team supports faculty, staff, and students with online learning by assisting with course policies, navigation, and academic-related questions. What Does the Instructional Services Team Help With? The Instructional ...