In each Canvas course, students can find their assigned instructor and additional course information by selecting the gray "Meet Your Instructor" button on the Home page.
Example:
Instructor Announcements: Near the beginning of the course, instructors typically post announcements outlining office hour availability and other important course updates.
Students should check the Announcements and Grades sections regularly for due dates, feedback, and important updates about their course progress.
Course Questions: Students should use their Canvas Inbox for course content questions, assignment-related questions, or to request an appointment with their instructor.
For guidance on how to use the Canvas Inbox, click here .
For more help with exams, quizzes, or Canvas troubleshooting, please email support@tel-education.org as soon as possible.
Office Hours: You may contact your instructor with questions, review any posted office hour availability, or request another time to meet by video conference.
Please provide at least 24 hours' notice when requesting an appointment with your instructor. Video meetings, such as Google Meet, are encouraged for screen sharing but not required.
Response Timeline: Instructors typically respond to student messages within 48 hours. Please note that responses may take a little longer on weekends or during holidays.
Following these steps can help make communication with your instructor easier and more effective. If you have trouble reaching your instructor or need additional help, please contact TEL Support at support@tel-education.org. Our team will be glad to further assist you.