5.) Courses on Demand: Final Grades and Official Transcripts Process

5.) Courses on Demand: Final Grades and Official Transcripts Process

Early Course Completion: If a student completes a course before the designated completion date and requires final grades to be dispatched ahead of schedule, the student must submit the Final Grade Request Form. Otherwise, all grades will be reported to their respective credit-granting university two weeks following the official conclusion of the course.
This process may take 7–10 business days after grading is complete.
  1. Submit the Final Grade Request Form after you have finished your course. This is your formal expedited final grade request. Avoid extra messages to prevent delays. To ensure your request is handled promptly, please adhere to these guidelines precisely.
    1. Provide the exact name and email address registered to your TEL Canvas account; avoid using nicknames.
    2. Double-check all spelling for accuracy before you submit.
    3. Pick your university and list up to 4 courses, if needed, and wait for a confirmation email before requesting transcripts.
    4. Do not submit this form IF:
      1. Your Lab Reports or Mastery Assignments have not been graded.
      2. Any Check Your Knowledge quizzes have not been finished.
      3. Final exam not completed or awaiting grading.
      4. There are unresolved violations or pending resubmissions.
      5. The instructor has not yet graded your resubmitted work.
        1. Contact your instructor through the Canvas Inbox to request:
          1. Grading for the remaining assignment.
          2. You do not wish to resubmit the assignment or
          3. If you accept a zero for a specific assignment.
  2. The academic team conducts a final review of the completed course.
  3. Final grades are processed and sent to the selected university partner.
  4. Students must wait for the email confirmation from telindependents@tel-education.org before ordering their official transcript.
  5. The university processes the final grade within its system and concludes the official transcript. Kindly be considerate of the timing when requesting a transcript, as the university updates its system manually. 
  6. The student follows the university’s transcript request process to order and pay for the official transcript.
Important Transcript Reminders!
  1. Briar Cliff University, Oklahoma Christian University, and McMurry University do not issue unofficial transcripts.
  2. TEL Education serves exclusively as a course provider and is not authorized to issue unofficial transcripts; this responsibility rests solely with the conferring university.
  3. Instructors are not involved in final grade processing or transcript ordering.
  4. Official correspondence concerning final grades is distributed via telindependents@tel-education.org. It is recommended that students include this address in their recognized contacts to ensure delivery.
  5. All transcript inquiries are handled exclusively by the credit-granting institution. 
  6. Parchment.com will send an automated confirmation email once your transcript has been dispatched.
Briarcliff University Transcript FAQ
Transcript Holds & Statuses
Q: Does the notification email specify why my transcript is on HOLD?

A: Not always. If the email only states that your transcript is on hold without a specified reason, it is usually because at least one of your classes is missing a final grade. If the hold is due to a personal information mismatch (such as a birthdate error), the specific reason will be explicitly indicated in the hold message.

Q: What are the most common reasons for a "HOLD" status?

A: The two most common reasons for a transcript hold are:
  • Missing Grades:
    All final grades for your courses must be submitted before the transcript can be processed.
  • Information Mismatch:
    The date of birth provided during the transcript ordering process does not match the date of birth on your official student registration record.
In-Progress Courses & Partial Releases
Q: If I have a course in progress, can I release my transcript for my completed courses?

A: Yes. However, we typically hold transcripts until all grades are posted to prevent students from being charged multiple times. If you wish to release a partial transcript before all grades are finalized, you must provide explicit permission to the Registrar’s Office via phone or email.

Q: Is there a direct email address or phone number to request a partial transcript release?

A: Yes. You can contact the Registrar’s Office directly:
Q: Do I have to pay for each individual transcript request if I choose not to wait for my remaining grades?

A: Yes. Each separate transcript generation and delivery incurs an individual fee. To avoid multiple charges, we highly recommend waiting until all of your grades are officially posted before submitting your request.
Delivery & Refunds
Q: Will I receive a confirmation email when my transcript is delivered?

A: Yes. You will receive an official automated delivery confirmation email directly from Parchment for each transcript that has been successfully sent.

Q: Can I get a refund if I accidentally order a transcript for the same course twice?

A: Yes. If a duplicate order is placed for the exact same destination (for example, two identical orders sent to the same university or the same email address), the Registrar's Office will cancel the duplicate request and issue a refund.