Why is the page not loading or loading slowly?

Why is the page not loading or loading slowly?

If your TEL page is running slowly or you are seeing a spinning circle, please review the following:
  1. Clear your cache. (Go to computer settings, and look for the “Clear Browsing Data.”)
  2. Make sure you have a strong internet connection.
  3. Make sure you are using Google Chrome as your internet browser (Latest Version).
  4. Make sure you are using a computer (desktop, laptop, or Chromebook) rather than an iPad, phone, or tablet. 
  5. For more in-depth technology requirements and troubleshooting tips, click here.
Important Note: It is highly recommended that you do not use an iPad, phone, or tablet when taking your TEL course as it may result in slow or unresponsive feedback.

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