Why don’t I have a checkmark on one of my lessons?
If you are missing a checkmark on one of your lessons, this indicates that the lesson is incomplete. Please look through all lesson content and ensure that you have taken and completed each activity. If you are still not seeing a checkmark for that lesson, please contact TEL Support at support@tel-education.org.
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Why can’t I move forward in my course?
If you cannot move forward in your course, please review the previous lessons, ensure you have completed all assignments, and view all the required course material. This includes all quizzes, assignments, exams, and the Course Introduction module. ...
Can I download a printable version of my lessons for studying purposes?
Yes! TEL provides on-demand printable lessons via the PrintFriendly Chrome browser extension. You can use this extension to download a screen-reader accessible version of our course material, select and omit portions of lessons, and customize the ...
Why isn’t the exam or quiz page loading?
Taking these precautions before starting your next attempt may ensure your laptop or computer has the best connection possible: Check Laptop or Computer for any system updates. Updated your existing Google Chrome Browser. Clearing Cache (Browser ...
Why aren’t all of my courses showing up on my dashboard?
If your course list in the seems inaccurate, please contact your administrator and to have them verify your course start date and enrollment status. Additonal Assistance: For more help regarding your account or further technical assistance you may ...
I have completed almost all of my assignments. Why hasn’t my final grade risen?
If you navigate to your grade summary located on the home page of your course, you will find that each assignment category is weighted differently. Participation assignments (CYKs, CEEs, and discussions) are generally weighted the lowest in relation ...