Who Are TEL’s Account Managers?

Who Are TEL’s Account Managers?

Overview

TEL’s Account Managers are dedicated team members who support our partner schools and help with communication between TEL Education and partner institutions. They serve as the primary point of contact for institutional relationships and help ensure a smooth experience with TEL Education.

What Do Account Managers Do?

  • Managing relationships with partner schools

  • Providing guidance on policies and processes

  • Supporting communication between TEL and partner institutions

Who Should Contact an Account Manager?

  • School administrators

  • Counselors/advisors

  • Program coordinators

When to Reach Out to an Account Manager?

  • Questions about a school partnership

  • Help coordinating enrollments

  • Concerns involving multiple students

  • Clarification on TEL Education’s processes

If you are unsure who your Account Manager is, please reach out to the TEL Support Team. We will connect you with the appropriate person. 

For Canvas, login, or course-specific questions, students should contact TEL Support at support@tel-education.org or submit a ticket here.