Grade Discrepancies

Grade Discrepancies

Grade Appeal Policy

Final course grades assigned by instructors are considered permanent. However, students may appeal a final grade under specific circumstances, as outlined below. This policy applies to final course grades only. Appeals related to individual assignments, participation grades, or other components of the course will not be considered.

Grounds for Appeal

A student may appeal a final grade only if one or more of the following conditions are met:
  • A clerical or calculation error resulted in an incorrect final grade.
  • The final grade was assigned in a manner inconsistent with the course syllabus or stated grading criteria.

Appeal Timeline

All grade appeals must be submitted within 15 business days after the last day of the course. Appeals submitted after this deadline will not be considered.

Appeal Process

  1. First Step – Instructor Communication
    The student must first contact the instructor in writing to discuss the grade concern and seek clarification or informal resolution.

  2. Formal Appeal – Written Submission
    If the issue remains unresolved, the student may submit a formal written appeal utilizing the Grade Appeal Form. This written appeal must:
    • Clearly state the grounds for appeal,
    • Include any relevant supporting documentation,
    • Be submitted within the 15-business-day deadline.

  3. Review and Decision
    The academic administrator or review committee will evaluate the appeal and may consult with the instructor. The decision of the administrator (or designated reviewer) is final and will be communicated in writing to the student.


Note: While TEL will endeavor to follow the foregoing appeals process, it retains absolute discretion to deviate from this process when TEL determines such deviation is justified under the circumstances. Nothing contained herein shall be interpreted to create due process or contractual rights for students.

    • Related Articles

    • Academic Integrity Policy

      Academic Integrity Policy TEL Education, in conjunction with its Regionally Accredited University Partners, maintains an Academic Integrity Policy. Academic integrity means honesty and responsibility in academic endeavors. According to the ...
    • Grades and Mastery Assignment Feedback

      Grades and Feedback Understanding your grades and feedback is an essential part of tracking your progress in your course. Below is a guide to help you access your grades, view assignment feedback, and understand the grading timeline. Accessing Grades ...
    • What is the difference between my “current” and “final” grades?

      Current Grade: Current grade is a calculated grade based only on the assessments in which you have already completed and received a score. This grade ignores any item that you have not yet completed and reflects how well you are doing on the quizzes ...
    • Final Grades Process: Self-Paced Courses (Student-Athletes & Independents)

      Note: The final grades process below only applies to TEL independents and student-athletes who purchased and registered self-paced course(s) through one of our regionally accredited university partners. The form below is not for term-based students ...
    • What is the policy on using AI technology in my TEL Education courses?

      What is AI Content Creation? AI, or Artificial Intelligence, uses Machine Learning skills to generate written content. Machine Learning has already been implemented in many tools students have access to on a daily basis. Predictive-text writing in ...