4.) Courses on Demand Forms and Policies

4.) Courses on Demand Forms and Policies

Add/Drop, Switch, Withdrawal, and Retake Policies and more!

Students should review the policies below before purchasing or right after enrollment. Required policy forms are also linked in the course under Course Policies in your Canvas Account.
Action     Timeline      Form             Notes
Drop courseWithin 7 days from the purchase dateDrop/Refund Request Form
Eligible for a full refund when the course is under 25% complete. Does not count toward the current enrollment term.
Switch courseWithin 7 days from the purchase dateSwitching a Course Request FormAvailable when the request is made within the allowed timeframe, the course is under 25% complete, and both courses are the same price.
Withdraw from the course8–30 days from purchase dateWithdrawal Request FormResults in a “W” on the official transcript. Counts toward the current enrollment term. Not granted if more than 75% of the course has been completed.
Switch credit-granting universityWithin 7 days from the purchase dateSwitching Credit-Granting University Request FormAvailable when the request is made within the allowed timeframe and the course is under 25% complete.
Retake or repeat a TEL courseBefore repurchasing the courseCourse Retake FormApproval is required before purchasing if the student previously took the TEL course.
A student is not allowed to retake a course(s) in the same term per the University’s policy.
Enrollment Verification Letter Request
After registration
TEL Education is not an Institution and does not complete or provide 1098-T forms; however, we can provide students with an enrollment verification letter. This letter provides verification of enrollment powered by TEL Education, confirming the enrolled course, the credit-granting university, and the amount paid for each course.
Final Grade Request Form
After completing the course early 
Students may complete this form if they have successfully completed their course ahead of schedule and require their official transcript sooner than the standard timeframe. You may select up to 4 courses per request.

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